/* ============================================================
   HelpDesk design system
   ============================================================ */
:root{
  /* brand (overridable per workspace) */
  --brand:#4f46e5; --brand-d:#4338ca; --brand-l:#eef2ff; --brand-ink:#fff;
  /* neutrals (slate) */
  --ink:#0b1220; --ink-2:#334155; --muted:#64748b; --faint:#94a3b8;
  --line:#e6e8ee; --line-2:#eef1f6; --bg:#f6f7fb; --panel:#ffffff; --panel-2:#fafbfd;
  /* semantic */
  --ok:#059669; --ok-bg:#ecfdf5; --warn:#d97706; --warn-bg:#fffbeb;
  --danger:#e11d48; --danger-bg:#fff1f2; --info:#2563eb; --info-bg:#eff6ff;
  /* shape */
  --r-sm:8px; --r:11px; --r-lg:16px; --r-xl:22px;
  --sh-sm:0 1px 2px rgba(16,24,40,.06);
  --sh:0 1px 3px rgba(16,24,40,.08),0 1px 2px rgba(16,24,40,.05);
  --sh-md:0 4px 12px rgba(16,24,40,.08),0 2px 4px rgba(16,24,40,.04);
  --sh-lg:0 12px 32px rgba(16,24,40,.14),0 4px 10px rgba(16,24,40,.06);
  --ring:0 0 0 3px color-mix(in srgb, var(--brand) 22%, transparent);
  --topbar:60px; --side:248px;
}
*{box-sizing:border-box}
svg{width:18px;height:18px;flex:none;vertical-align:middle} /* sane default; specific rules override */
html{-webkit-text-size-adjust:100%}
body{margin:0;font-family:'Inter',-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Helvetica,Arial,sans-serif;
  color:var(--ink);background:var(--bg);line-height:1.55;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;
  font-feature-settings:"cv02","cv03","cv04","cv11"}
h1,h2,h3,h4{margin:0;font-weight:700;letter-spacing:-.02em;color:var(--ink)}
h1{font-size:26px} h2{font-size:19px} h3{font-size:16px}
p{margin:0}
a{color:var(--brand);text-decoration:none}
a:hover{text-decoration:underline}
small,.small{font-size:13px}
.tiny{font-size:12px}
.muted{color:var(--muted)} .faint{color:var(--faint)}
.hidden{display:none!important}
.container{max-width:1180px;margin:0 auto;padding:0 22px}
hr{border:none;border-top:1px solid var(--line);margin:18px 0}
.row{display:flex;gap:12px;flex-wrap:wrap;align-items:center}
.col{display:flex;flex-direction:column;gap:12px}
.spread{display:flex;justify-content:space-between;align-items:center;gap:14px}
.stack>*+*{margin-top:16px}
.grow{flex:1;min-width:0}
.ellip{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.center{text-align:center}
.wrap-actions{display:flex;gap:10px;flex-wrap:wrap;align-items:center}

/* ---------- buttons ---------- */
.btn{--bh:var(--brand);display:inline-flex;align-items:center;gap:8px;justify-content:center;border:1px solid transparent;
  background:var(--bh);color:var(--brand-ink);padding:0 16px;height:40px;border-radius:10px;font-size:14px;font-weight:600;
  cursor:pointer;transition:transform .04s ease,background .15s,box-shadow .15s,border-color .15s;white-space:nowrap;
  font-family:inherit;box-shadow:var(--sh-sm)}
.btn:hover{background:var(--brand-d);text-decoration:none}
.btn:active{transform:translateY(1px)}
.btn:disabled{opacity:.55;cursor:not-allowed}
.btn svg{width:17px;height:17px}
.btn.sec{background:#fff;color:var(--ink);border-color:var(--line);box-shadow:var(--sh-sm)}
.btn.sec:hover{background:#f8fafc;border-color:#d7dbe4}
.btn.ghost{background:transparent;color:var(--muted);box-shadow:none}
.btn.ghost:hover{background:var(--line-2);color:var(--ink)}
.btn.danger{background:var(--danger)} .btn.danger:hover{background:#be123c}
.btn.sm{height:34px;padding:0 12px;font-size:13px;border-radius:9px}
.btn.lg{height:46px;padding:0 22px;font-size:15px;border-radius:12px}
.btn.block{width:100%}
.iconbtn{display:inline-grid;place-items:center;width:38px;height:38px;border-radius:10px;border:1px solid var(--line);
  background:#fff;color:var(--muted);cursor:pointer;box-shadow:var(--sh-sm);flex:none}
.iconbtn:hover{background:#f8fafc;color:var(--ink)}
.iconbtn svg{width:19px;height:19px}

/* ---------- forms ---------- */
label{display:block;font-size:13px;font-weight:600;margin-bottom:7px;color:var(--ink-2)}
input,select,textarea{width:100%;padding:0 13px;height:42px;border:1px solid var(--line);border-radius:10px;
  font-size:14px;font-family:inherit;background:#fff;color:var(--ink);transition:border-color .15s,box-shadow .15s;-webkit-appearance:none;appearance:none}
textarea{padding:11px 13px;height:auto;min-height:104px;resize:vertical;line-height:1.55}
input::placeholder,textarea::placeholder{color:var(--faint)}
input:focus,select:focus,textarea:focus{outline:none;border-color:var(--brand);box-shadow:var(--ring)}
select{background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='16' height='16' viewBox='0 0 24 24' fill='none' stroke='%2364748b' stroke-width='2.2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpolyline points='6 9 12 15 18 9'/%3E%3C/svg%3E");
  background-repeat:no-repeat;background-position:right 12px center;padding-right:36px}
.field+.field{margin-top:15px}
.help{font-size:12px;color:var(--muted);margin-top:6px}
.searchbox{position:relative;flex:1;min-width:160px}
.searchbox svg{position:absolute;left:12px;top:50%;transform:translateY(-50%);width:17px;height:17px;color:var(--faint);pointer-events:none}
.searchbox input{padding-left:38px}

/* ---------- cards / panels ---------- */
.card{background:var(--panel);border:1px solid var(--line);border-radius:var(--r-lg);box-shadow:var(--sh)}
.card.pad{padding:22px}
.card-h{padding:16px 20px;border-bottom:1px solid var(--line-2);display:flex;align-items:center;justify-content:space-between;gap:12px}
.card-b{padding:20px}
.grid{display:grid;gap:16px}

/* ---------- badges / pills ---------- */
.badge{display:inline-flex;align-items:center;gap:6px;padding:3px 10px 3px 8px;border-radius:999px;font-size:12px;font-weight:600;
  text-transform:capitalize;line-height:1.6;border:1px solid transparent}
.badge .dot{width:7px;height:7px;border-radius:50%;background:currentColor}
.s-open{background:var(--info-bg);color:#1d4ed8;border-color:#dbeafe}
.s-pending{background:var(--warn-bg);color:#b45309;border-color:#fde68a}
.s-resolved{background:var(--ok-bg);color:#047857;border-color:#a7f3d0}
.s-closed{background:#f1f5f9;color:#475569;border-color:#e2e8f0}
.p-low{background:#f1f5f9;color:#475569;border-color:#e2e8f0}
.p-normal{background:var(--brand-l);color:var(--brand-d);border-color:color-mix(in srgb,var(--brand) 22%,#fff)}
.p-high{background:#fff7ed;color:#c2410c;border-color:#fed7aa}
.p-urgent{background:var(--danger-bg);color:#be123c;border-color:#fecdd3}
.chip{display:inline-flex;align-items:center;gap:6px;padding:3px 10px;border-radius:999px;font-size:12px;font-weight:600;background:var(--line-2);color:var(--ink-2)}

/* ---------- avatars ---------- */
.av{--s:36px;width:var(--s);height:var(--s);border-radius:50%;display:grid;place-items:center;color:#fff;font-weight:700;
  font-size:calc(var(--s)*.4);flex:none;letter-spacing:.02em;box-shadow:inset 0 0 0 1px rgba(0,0,0,.06)}
.av.sm{--s:28px} .av.lg{--s:46px}

/* ---------- list rows ---------- */
.tlist{border:1px solid var(--line);border-radius:var(--r-lg);overflow:hidden;background:#fff;box-shadow:var(--sh)}
.trow{padding:14px 18px;display:flex;gap:14px;align-items:center;cursor:pointer;transition:background .1s;border-bottom:1px solid var(--line-2)}
.trow:last-child{border-bottom:none}
.trow:hover{background:var(--panel-2)}
.trow .subj{font-weight:600;font-size:14.5px}
.trow .meta{font-size:12.5px;color:var(--muted);margin-top:2px}
.ref{font-variant-numeric:tabular-nums;color:var(--faint);font-weight:600}

/* ---------- stat tiles ---------- */
.stats{display:grid;grid-template-columns:repeat(auto-fit,minmax(158px,1fr));gap:16px}
.stat{background:#fff;border:1px solid var(--line);border-radius:var(--r-lg);padding:18px 20px;box-shadow:var(--sh);position:relative;overflow:hidden}
.stat .n{font-size:32px;font-weight:800;letter-spacing:-.03em;line-height:1}
.stat .l{font-size:13px;color:var(--muted);margin-top:8px;display:flex;align-items:center;gap:7px}
.stat .l svg{width:15px;height:15px}
.stat .ic{position:absolute;right:14px;top:14px;width:34px;height:34px;border-radius:10px;display:grid;place-items:center;background:var(--brand-l);color:var(--brand)}
.stat .ic svg{width:18px;height:18px}

/* ---------- toast ---------- */
#toast{position:fixed;bottom:24px;left:50%;transform:translateX(-50%) translateY(12px);background:var(--ink);color:#fff;
  padding:12px 18px;border-radius:12px;font-size:14px;font-weight:500;box-shadow:var(--sh-lg);opacity:0;transition:.28s cubic-bezier(.2,.8,.2,1);
  pointer-events:none;z-index:200;display:flex;align-items:center;gap:9px;max-width:90vw}
#toast.show{opacity:1;transform:translateX(-50%) translateY(0)}
#toast.err{background:#9f1239}
#toast svg{width:18px;height:18px;flex:none}

/* ---------- modal ---------- */
.modal-bg{position:fixed;inset:0;background:rgba(11,18,32,.5);backdrop-filter:blur(3px);display:grid;place-items:center;
  z-index:120;padding:18px;opacity:0;transition:opacity .18s}
.modal-bg.show{opacity:1}
.modal{width:100%;max-width:500px;max-height:92vh;overflow:auto;background:#fff;border-radius:var(--r-xl);box-shadow:var(--sh-lg);
  transform:translateY(8px) scale(.98);transition:transform .2s cubic-bezier(.2,.8,.2,1)}
.modal-bg.show .modal{transform:none}
.modal-h{padding:20px 22px 0;display:flex;justify-content:space-between;align-items:flex-start}
.modal-b{padding:16px 22px 22px}
.modal-f{display:flex;justify-content:flex-end;gap:10px;margin-top:20px}

/* ---------- skeleton ---------- */
.skel{background:linear-gradient(100deg,#eef1f6 30%,#f6f8fb 50%,#eef1f6 70%);background-size:200% 100%;
  animation:sk 1.2s infinite;border-radius:8px}
@keyframes sk{to{background-position:-200% 0}}
.skel-row{height:64px;margin:1px 0}

/* ---------- empty state ---------- */
.empty{text-align:center;padding:52px 24px;background:#fff;border:1px solid var(--line);border-radius:var(--r-lg);box-shadow:var(--sh)}
.empty .eic{width:56px;height:56px;border-radius:16px;background:var(--brand-l);color:var(--brand);display:grid;place-items:center;margin:0 auto 16px}
.empty .eic svg{width:26px;height:26px}
.empty h3{font-size:17px;margin-bottom:6px}
.empty p{color:var(--muted);max-width:360px;margin:0 auto 18px}

/* ---------- segmented / tabs ---------- */
.seg{display:inline-flex;background:var(--line-2);padding:4px;border-radius:12px;gap:4px}
.seg button{border:none;background:transparent;padding:8px 16px;border-radius:9px;font-size:13.5px;font-weight:600;color:var(--muted);cursor:pointer;font-family:inherit}
.seg button.active{background:#fff;color:var(--ink);box-shadow:var(--sh-sm)}

/* ============================================================
   App shell (agent console + admin)
   ============================================================ */
.shell{min-height:100vh}
.topbar{height:var(--topbar);background:#fff;border-bottom:1px solid var(--line);display:flex;align-items:center;
  gap:14px;padding:0 18px;position:sticky;top:0;z-index:40}
.topbar .brand{display:flex;align-items:center;gap:10px;font-weight:800;font-size:16px;color:var(--ink)}
.topbar .brand:hover{text-decoration:none}
.logo{width:32px;height:32px;border-radius:9px;background:var(--brand);display:grid;place-items:center;color:#fff;font-weight:800;font-size:17px;flex:none;box-shadow:var(--sh-sm)}
.hamb{display:none}
.appbody{display:flex;min-height:calc(100vh - var(--topbar))}
.sidebar{width:var(--side);flex:none;background:#fff;border-right:1px solid var(--line);padding:16px 14px;
  position:sticky;top:var(--topbar);height:calc(100vh - var(--topbar));overflow-y:auto}
.side-label{font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.06em;color:var(--faint);padding:8px 12px 6px}
.navitem{display:flex;align-items:center;gap:11px;padding:10px 12px;border-radius:10px;color:var(--ink-2);font-weight:500;font-size:14px;cursor:pointer;margin-bottom:2px}
.navitem:hover{background:var(--line-2);text-decoration:none;color:var(--ink)}
.navitem.active{background:var(--brand);color:#fff}
.navitem.active svg{color:#fff}
.navitem svg{width:19px;height:19px;color:var(--faint);flex:none}
.navitem .count{margin-left:auto;font-size:12px;font-weight:700;background:var(--line-2);color:var(--muted);padding:1px 8px;border-radius:999px}
.navitem.active .count{background:rgba(255,255,255,.25);color:#fff}
.content{flex:1;min-width:0;padding:26px 30px;max-width:1180px;margin:0 auto;width:100%}
.usermenu{margin-left:auto;display:flex;align-items:center;gap:10px}
.userchip{display:flex;align-items:center;gap:9px;padding:5px 6px 5px 10px;border-radius:999px;border:1px solid var(--line);background:#fff;cursor:pointer}
.userchip .nm{font-size:13px;font-weight:600;max-width:120px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.pagehead{display:flex;justify-content:space-between;align-items:flex-end;gap:14px;margin-bottom:22px;flex-wrap:wrap}
.pagehead .sub{color:var(--muted);font-size:14px;margin-top:4px}
.scrim{display:none;position:fixed;inset:var(--topbar) 0 0 0;background:rgba(11,18,32,.4);z-index:30}

/* ---------- ticket detail ---------- */
.detail{display:grid;grid-template-columns:1fr 300px;gap:22px;align-items:start}
.thread{display:flex;flex-direction:column;gap:14px}
.msg{border:1px solid var(--line);border-radius:14px;background:#fff;box-shadow:var(--sh-sm);overflow:hidden}
.msg-h{display:flex;align-items:center;gap:10px;padding:12px 16px;border-bottom:1px solid var(--line-2);background:var(--panel-2)}
.msg-h .nm{font-weight:600;font-size:14px}
.msg-b{padding:14px 16px;white-space:pre-wrap;font-size:14.5px;color:var(--ink-2)}
.msg.internal{border-color:#fde68a}
.msg.internal .msg-h{background:var(--warn-bg)}
.msg.staff .msg-h{background:var(--brand-l)}
.side-card{background:#fff;border:1px solid var(--line);border-radius:var(--r-lg);box-shadow:var(--sh)}
.side-card .sc-h{padding:12px 16px;border-bottom:1px solid var(--line-2);font-size:12px;font-weight:700;text-transform:uppercase;letter-spacing:.05em;color:var(--faint)}
.side-card .sc-b{padding:16px}
.timeline{list-style:none;margin:0;padding:0;font-size:13px}
.timeline li{position:relative;padding:0 0 14px 20px;color:var(--muted)}
.timeline li:before{content:"";position:absolute;left:4px;top:5px;width:8px;height:8px;border-radius:50%;background:var(--brand);box-shadow:0 0 0 3px var(--brand-l)}
.timeline li:after{content:"";position:absolute;left:7.5px;top:13px;bottom:0;width:1px;background:var(--line)}
.timeline li:last-child{padding-bottom:0}
.timeline li:last-child:after{display:none}
.kv{display:flex;flex-direction:column;gap:14px}
.kv label{margin-bottom:6px}
.replybox{border:1px solid var(--line);border-radius:14px;background:#fff;box-shadow:var(--sh);overflow:hidden}
.replybox textarea{border:none;border-radius:0;box-shadow:none!important;min-height:96px}
.replybox textarea:focus{box-shadow:none}
.replybox .rb-f{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:10px 14px;border-top:1px solid var(--line-2);background:var(--panel-2);flex-wrap:wrap}
.switch{display:inline-flex;align-items:center;gap:7px;font-size:13px;color:var(--muted);cursor:pointer;user-select:none}
.switch input{width:auto;height:auto;margin:0}
.switch svg{width:15px;height:15px;flex:none;color:var(--faint)}

/* ============================================================
   Marketing landing
   ============================================================ */
.mk-nav{position:sticky;top:0;z-index:40;background:rgba(255,255,255,.85);backdrop-filter:saturate(180%) blur(12px);border-bottom:1px solid var(--line)}
.mk-nav .container{display:flex;align-items:center;justify-content:space-between;height:64px}
.mk-nav .links{display:flex;align-items:center;gap:22px}
.mk-nav .links a{color:var(--ink-2);font-size:14px;font-weight:500}
.hero{position:relative;text-align:center;padding:76px 0 60px;overflow:hidden}
.hero:before{content:"";position:absolute;inset:0;background:
  radial-gradient(60% 60% at 50% -10%,color-mix(in srgb,var(--brand) 16%,transparent),transparent 70%);z-index:-1}
.eyebrow{display:inline-flex;align-items:center;gap:8px;background:#fff;border:1px solid var(--line);box-shadow:var(--sh-sm);
  padding:6px 14px;border-radius:999px;font-size:13px;font-weight:600;color:var(--ink-2);margin-bottom:22px}
.eyebrow .dot{width:7px;height:7px;border-radius:50%;background:var(--ok)}
.hero h1{font-size:clamp(34px,6vw,58px);line-height:1.05;letter-spacing:-.03em;margin-bottom:20px}
.hero h1 .g{background:linear-gradient(120deg,var(--brand),#8b5cf6 60%,#ec4899);-webkit-background-clip:text;background-clip:text;-webkit-text-fill-color:transparent}
.hero p.lead{font-size:clamp(17px,2.4vw,20px);color:var(--muted);max-width:640px;margin:0 auto 30px}
.hero .cta{display:flex;gap:12px;justify-content:center;flex-wrap:wrap}
.trustbar{display:flex;gap:26px;justify-content:center;flex-wrap:wrap;margin-top:34px;color:var(--muted);font-size:13.5px;font-weight:600}
.trustbar span{display:inline-flex;align-items:center;gap:7px;white-space:nowrap}
.trustbar svg{width:16px;height:16px;color:var(--ok)}
.mockup{max-width:960px;margin:44px auto 0;border-radius:var(--r-xl);border:1px solid var(--line);background:#fff;box-shadow:var(--sh-lg);overflow:hidden}
.mockup .bar{height:38px;background:var(--panel-2);border-bottom:1px solid var(--line);display:flex;align-items:center;gap:7px;padding:0 14px}
.mockup .bar i{width:11px;height:11px;border-radius:50%;background:#e2e8f0;display:block}
.mockup img,.mockup .shot{display:block;width:100%}
.section{padding:64px 0}
.section-h{text-align:center;max-width:640px;margin:0 auto 44px}
.section-h h2{font-size:clamp(26px,4vw,36px);margin-bottom:12px}
.section-h p{color:var(--muted);font-size:17px}
.features{display:grid;grid-template-columns:repeat(auto-fit,minmax(250px,1fr));gap:20px}
.feat{background:#fff;border:1px solid var(--line);border-radius:var(--r-lg);padding:24px;box-shadow:var(--sh);transition:transform .15s,box-shadow .15s}
.feat:hover{transform:translateY(-3px);box-shadow:var(--sh-md)}
.feat .fic{width:46px;height:46px;border-radius:12px;background:var(--brand-l);color:var(--brand);display:grid;place-items:center;margin-bottom:14px}
.feat .fic svg{width:23px;height:23px}
.feat h3{font-size:17px;margin-bottom:7px}
.feat p{color:var(--muted);font-size:14.5px}
.steps{display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:24px;counter-reset:step}
.step{position:relative;padding-left:8px}
.step .num{width:38px;height:38px;border-radius:12px;background:var(--brand);color:#fff;display:grid;place-items:center;font-weight:800;margin-bottom:14px}
.step h3{margin-bottom:6px}
.step p{color:var(--muted);font-size:14.5px}
.pricing{display:grid;grid-template-columns:repeat(auto-fit,minmax(260px,1fr));gap:22px;max-width:960px;margin:0 auto}
.price{background:#fff;border:1px solid var(--line);border-radius:var(--r-lg);padding:28px;box-shadow:var(--sh);display:flex;flex-direction:column}
.price.pop{border-color:var(--brand);box-shadow:0 0 0 3px var(--brand-l),var(--sh-md);position:relative}
.price.pop .tag{position:absolute;top:-12px;left:50%;transform:translateX(-50%);background:var(--brand);color:#fff;font-size:12px;font-weight:700;padding:4px 12px;border-radius:999px}
.price .amt{font-size:40px;font-weight:800;letter-spacing:-.03em;margin:10px 0}
.price .amt span{font-size:15px;font-weight:500;color:var(--muted)}
.price ul{list-style:none;padding:0;margin:18px 0 24px;display:flex;flex-direction:column;gap:11px;flex:1}
.price li{display:flex;gap:10px;align-items:flex-start;font-size:14px;color:var(--ink-2)}
.price li svg{width:18px;height:18px;color:var(--ok);flex:none;margin-top:1px}
.cta-band{background:linear-gradient(120deg,var(--brand),#7c3aed);border-radius:var(--r-xl);padding:52px 40px;text-align:center;color:#fff;box-shadow:var(--sh-lg)}
.cta-band h2{color:#fff;font-size:clamp(24px,4vw,34px);margin-bottom:12px}
.cta-band p{color:rgba(255,255,255,.85);font-size:17px;margin-bottom:24px}
.cta-band .btn{background:#fff;color:var(--brand)}
.cta-band .btn:hover{background:#f1f5f9}
.mk-foot{border-top:1px solid var(--line);padding:34px 0;margin-top:20px;color:var(--muted);font-size:13.5px}
.mk-foot .container{display:flex;justify-content:space-between;align-items:center;flex-wrap:wrap;gap:14px}

/* ============================================================
   Auth (split-screen)
   ============================================================ */
.auth{min-height:100vh;display:grid;grid-template-columns:1fr 1fr}
.auth-brand{background:linear-gradient(150deg,var(--brand),#6d28d9 55%,#9333ea);color:#fff;padding:48px;display:flex;flex-direction:column;justify-content:space-between;position:relative;overflow:hidden}
.auth-brand:after{content:"";position:absolute;width:420px;height:420px;border-radius:50%;background:rgba(255,255,255,.08);right:-120px;bottom:-140px}
.auth-brand .brand{color:#fff;font-size:20px;font-weight:800;display:flex;align-items:center;gap:11px}
.auth-brand .logo{background:rgba(255,255,255,.16)}
.auth-brand .pitch h2{color:#fff;font-size:30px;line-height:1.2;margin-bottom:16px}
.auth-brand .pitch p{color:rgba(255,255,255,.82);font-size:16px}
.auth-brand ul{list-style:none;padding:0;margin:24px 0 0;display:flex;flex-direction:column;gap:13px}
.auth-brand ul li{display:flex;gap:11px;align-items:center;font-size:15px;color:rgba(255,255,255,.92)}
.auth-brand ul li svg{width:20px;height:20px;flex:none}
.auth-form{display:flex;align-items:center;justify-content:center;padding:40px 24px;background:#fff}
.auth-inner{width:100%;max-width:400px}
.auth-inner .h{margin-bottom:24px}
.auth-inner h1{font-size:24px;margin-bottom:6px}
.auth-inner .seg{display:flex;width:100%;margin-bottom:24px}
.auth-inner .seg button{flex:1}
.auth-alt{text-align:center;margin-top:20px;font-size:14px;color:var(--muted)}
.divider{display:flex;align-items:center;gap:12px;margin:20px 0;color:var(--faint);font-size:12px}
.divider:before,.divider:after{content:"";flex:1;height:1px;background:var(--line)}

/* ============================================================
   Portal (customer)
   ============================================================ */
.portal-top{height:62px;background:#fff;border-bottom:1px solid var(--line);position:sticky;top:0;z-index:30}
.portal-top .container{display:flex;align-items:center;justify-content:space-between;height:100%}
.portal-hero{background:linear-gradient(160deg,var(--brand),color-mix(in srgb,var(--brand) 70%,#000));color:#fff;padding:34px 0 66px}
.portal-hero h1{color:#fff;font-size:26px}
.portal-hero p{color:rgba(255,255,255,.85);margin-top:6px}
.portal-body{max-width:820px;margin:-44px auto 40px;padding:0 22px}

/* ============================================================
   Responsive
   ============================================================ */
.hide-md{display:none}
@media(max-width:960px){
  .detail{grid-template-columns:1fr}
  .auth{grid-template-columns:1fr}
  .auth-brand{display:none}
  .hide-md{display:inline-flex}
}
@media(max-width:860px){
  .hamb{display:inline-grid}
  .sidebar{position:fixed;top:var(--topbar);left:0;bottom:0;transform:translateX(-100%);transition:transform .22s ease;z-index:35;box-shadow:var(--sh-lg)}
  .sidebar.open{transform:none}
  .scrim.show{display:block}
  .content{padding:20px 18px}
  .appbody{display:block}
}
@media(max-width:640px){
  .container{padding:0 16px}
  .content{padding:18px 14px}
  .card.pad{padding:18px}
  .userchip .nm{display:none}
  .hero{padding:52px 0 40px}
  .section{padding:46px 0}
  .cta-band{padding:38px 22px}
  .pagehead{align-items:flex-start}
  .trow{padding:13px 14px;gap:10px}
  .hide-sm{display:none!important}
  .modal{border-radius:var(--r-lg)}
}